Privacy Policy

This privacy policy explains what personal data we collect, why we collect it, how we use it, and the choices you have regarding your information.

Effective date: September 08, 2025

Website: www.horizonplus.co

Company: Horizon Plus LLC

1. Introduction

At Horizon Plus, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your information when you use our website and online services.

2. Who We Are

Horizon Plus is a digital transformation company headquartered in Prishtina, Kosovo, with offices in New York, USA. Founded in 2018, we have evolved from a creative agency into a trusted technology partner specializing in AI-powered, modular software solutions, cybersecurity services, and enterprise-grade digital infrastructure.


Operating across multiple markets including Europe, the USA, and Saudi Arabia, we serve public institutions, corporate clients, and innovation-driven businesses by building secure, scalable, and user-centric digital ecosystems.

USA Office:

Address: 43-11 Ditmars Blvd, 11105 Astoria, New York, United States. 
Contact: [email protected],
Mobile: +1 347 537 7881.
Office working hours: 
Mon – Friday 09:00 to 15:00 (local time).

Kosovo Office:

Address: Str. B, Residio 4, Hyrja C, Kati 4, Nr. 17, Mati 1, 10 000 Prishtinë, Republic of Kosova. 
Contact: [email protected],
Mobile: +383 49737171.
Office working hours: 
Monday – Saturday 09:00 to 17:00 (local time).

We operate in compliance with applicable data protection laws, including the Law No. 06/L-082 on Personal Data Protection of the Republic of Kosovo, the General Data Protection Regulation (GDPR), and, where applicable, the California Consumer Privacy Act (CCPA).

3. Data We Collect

We may collect the following types of data:

 

  • Personal Information: Name, email address, phone number, company name, and other details you provide via forms (e.g., “Hire Us”, “Work With Us”, “General Inquiry”).

  • Usage Data: Information about your device, browser, IP address, location (approximate), time spent on pages, and pages visited.

  • Cookies and Tracking: We use cookies and third-party tools (e.g., Google Analytics, Facebook Pixel) to enhance your experience and analyze traffic.

4. How We Use Your Data

We use your data to:

  • Respond to inquiries or service requests

  • Improve website performance and content

  • Provide marketing or informational materials (if opted-in)

  • Ensure website security and prevent abuse

  • Comply with legal obligations

5. Legal Basis for Processing

We process your data under the following lawful bases:

 

  • Your consent (e.g., newsletter subscription)

  • Contractual necessity (e.g., pre-contract engagement)

  • Legitimate interests (e.g., improving services)

  • Legal obligations (e.g., data retention laws)

6. Data Retention

We retain personal data only as long as necessary for the purpose it was collected, or as required by law.

7. Sharing and Transfers

Your data may be shared with:

 

  • Internal teams for project processing

  • Trusted third-party providers (e.g., CRM, hosting, analytics tools)

  • Regulatory authorities when legally required

We do not sell your data.

8. Data Hosting and Security

Our website is hosted on Hostinger.com, which maintains secure hosting infrastructure and complies with best-practice data protection standards. We apply appropriate security measures to protect your data. Hostingers Privacy policy is provided in the following link:
https://www.hostinger.com/legal/privacy-policy

9. Your Rights

Under GDPR (EU) and CCPA (US), you have the right to:

 

  • Access and review your data

  • Correct inaccurate data

  • Request deletion of your data

  • Object to processing

  • Withdraw consent

To exercise your rights, contact us at [email protected]

10. Cookies

We use cookies for:

 

  • Essential functionality

  • Analytics and performance

  • Marketing and retargeting

You can manage cookie preferences in your browser settings.

11. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated date.

12. Contact

If you have any questions, contact us at: [email protected] or write to our offices listed above.